- How can I recognize when my roof system has problems?
- Will you really install my new roof in just 1 day?
- How do I know if I need a new roof?
- How does hail damage a roof?
- Do you work year-round?
- Do I need to wait until next summer to get my roof replaced?
- When is the best time to put on a roof?
- Will my roof inspection cost me anything?
- Am I obligated to buy or commit to anything?
- Can I put money in my pocket from a getting a cheaper roof estimate?
- How should I choose a Roofing Contractor?
- What kind of roofing styles and colors do you offer?
- If I do need a new roof, what type will be the best to serve my needs, be the most cost effective and be the most affordable?
- What about attic ventilation?
- Do you use staples or nails?
- What causes the stains on my old roof?
- What is an ice dam?
- Do you use either "Ice Guard" or "Ice and Water"?
- If someone gets hurt on my property during roofing, can I get sued?
- If the roofer doesn’t pay the material bill, could I be liable?
- What if it rains during my roof installation?
- Will my plants and lawn get damaged? How about rusty nails?
- Can a new roof lower my utility bills?
- Do I have to be home during the roofing work?
- Do you recycle?
How can I recognize when my roof system has problems?
Besides roof system problems discovered after leaking or other serious damage occurs, somebody not experienced can't.
So periodic (twice-a-year) professional roof inspections often uncover:
- Cracked, warped, damaged shingles, or even missing shingles
- Loose seams and deteriorated flashings
- Excessive surface granules accumulating in the gutters or downspouts
- Other visible signs of roof system problems
I (Mike) will give you a roof inspection for free (with no obligation or pressure). Just call me at (303) 681-9199 or fill out this form .
Will you really install my new roof in just 1 day?
Yes. Typically, your new roof will be installed in one day. This includes "tear off", haul, new roof, and 100% clean up. Speed does not compromise quality. We pride ourselves on efficiency, and the fact we can mobilize and organize a job-site with a large and efficient workforce. However, depending on the size and complexity of your roof, winter days with shorter daylight hours make this a challenge. So sometimes a job can spill over into a 2nd day.
How do I know if I need a new roof?
Age -Typical shingle roofs last 12 to 20 years. There is variation in life due to shingle quality, color, sun exposure and ventilation under the roof.
Appearance - If you have shingles that have broken off, or look buckled or warped, or have lost some of the granule surfacing, it may be time for replacement.
Leaks - Probably not the best way to find out. By the time you see evidence of water leaking inside the house, it has probably been leaking for quite a while prior. This leaking can cause expensive structural damage to the rafters and the boards on top of them, not to mention the damage to your ceilings and walls. It is usually much less expensive to replace a roof before you see leaks.
Hail damage - Typically, your roof should be replaced if it has suffered damage from hail. Most hail damage goes unnoticed from the ground. You need a trained eye on your roof to closely inspect for damage.
Hail damage does not cause your roof to leak immediately in most cases. It does, however, ruin your roof’s life span and you may start having leaks within a few months if it is not replaced.
Note: We will gladly send an inspector to your home, free of charge, and give you an honest opinion. There is never any obligation or pressure to buy anything.
How does hail damage a roof?
Hail knocks the protective granules off the shingles exposing the matt beneath. Once the matt is exposed to the sun, the shingle will rapidly start to degrade. Hail damage is typically covered by homeowners insurance.
Do you work year-round?
Yes. In some years we install as many roofs in the winter as we do in the summer.
Do I need to wait until next summer to get my roof replaced?
No. Your insurance company most likely has a statute of limitations on how long you can wait to make a claim. However, there is no limitation on weather conditions, except for precipitation, to be able replace your roof.
We work year-round to accommodate whenever you learn of damage to your roof.
When is the best time to put on a roof?
There is no “best time” to put on a roof. We install new roofs year round. There will be no difference in quality, look, or longevity ... whether the roof is installed in mid-winter in January or in the July summer.
Will my roof inspection cost me anything?
No, it is simply a free assessment of any possible damage to your property.
Am I obligated to buy or commit to anything?
Absolutely not. You are in no way obligated to purchase anything or make any commitments for us inspecting your property. (I won't try to pressure you either! I'll just give you the facts. You decide what to do whenever you're good and ready.)
Can I put money in my pocket from a getting a cheaper roof estimate?
No. Getting a cheaper roofing estimate won’t put money in your pocket. Your insurance company won’t release all of your money until the job is done, and they get a final invoice from your roofing company. Your insurance company will retain any of the money saved; it will not be dispersed to the homeowner. Also, finding the lowest price only gets you a cheaper job. If you choose a roofing company who charges less than “fair market price”, you may be setting yourself up to get inferior materials, less than quality labor or lack of service after the sale. Your insurance company keeps the savings! Besides, the insurance company issued the funds for a certain purpose. If they are not used for the purpose intended you may be gambling with insurance fraud.
How should I choose a Roofing Contractor?
Choose a contractor who is fully licensed, fully insured, understands local codes, registered with the Better Business Bureau (preferably with an A+, complaint-free rating), offers a Workmanship Warranty, and most importantly ... will go the extra mile to ensure your 100% satisfaction.
What kind of roofing styles and colors do you offer?
We can provide you with virtually an unlimited number of roofing styles and colors. You'll see plenty of samples for you to choose from.
If I do need a new roof, what type will be the best to serve my needs, be the most cost effective and be the most affordable?
The type depends on whether you have a flat roof or your roof is pitched with shingles or tile.
If your home is wood frame stucco, urethane foam will likely work the best, with torch-applied modified bitumen a close second.
If your roof is pitched with a fiberglass shingle roof, you may want to upgrade to a lifetime shingle roofing system or upgrade to a lightweight tile roof.
What about attic ventilation?
The perfect time to fix, upgrade, or maintain the correct balance of air flow/ventilation in your attic is at time of roof replacement. We will inspect your attic and make any necessary recommendations. Attic ventilation is a major factor in how long your roof will last.
Do you use staples or nails?
Many roofing companies use staples to install their shingles, because it is cheaper. However, we only uses treated roofing-nails ... specifically made for roofing only.
What causes the stains on my old roof?
Likely, the stains you see on your old roof are a result of algae growth. More time than not this algae growth is more prevalent on the North and East facing slopes (due to less sun exposure). Our shingles are treated to resist algae.
What is an ice dam?
An ice dam is an area on the roof which tends to build up with ice. Poor ventilation and constricted drainage areas are causes of ice dams. We can often eliminate ice dams through a combination of ventilation and a product called Ice and Water. Every roof we do is designed to eliminate any interior leakage as a result of ice dams.
Do you use either "Ice Guard" or "Ice and Water"?
Yes, we use Ice and Water. We recommend it but, it is an upgrade only covered by insurance in some areas, for example Littleton and Aurora.
If someone gets hurt on my property during roofing, can I get sued?
Unfortunately, yes. That's why it is important to hire a reputable roofing contractor who carries proper insurance. We carry all necessary insurance and bonding to protect you.
If the roofer doesn’t pay the material bill, could I be liable?
Yes. You have to trust that your roofer pays the material bill, which often is not paid for until well after you have paid the roofer. A supplier may be able to encumber your property by placing a mechanics' lien against the title. This is a nightmare expense best avoided! Global Roofing will provide you with proof you're safe from this happening.
What if it rains during my roof installation?
When we install your roof, we eliminate the week-long process (which almost always assures rain) by installing your roof in just one day. If rain is in the forecast, we will often hold off. We can afford to do that since your roof typically gets completed in one day.
Will my plants and lawn get damaged? How about rusty nails?
We take pride in protecting your plants and shrubs. We realize how important they are to you. We protect your yard with tarps and even run an industrial magnet roller throughout your yard as part of the clean-up process to assure no hidden rusty nails.
Can a new roof lower my utility bills?
A new roof will not directly lower your utility bills, but a properly designed roof and ventilation system will absolutely lower your utility bills by removing summer heat and winter humidity from attic spaces. We will make recommendations if needed for additional attic ventilation.
Do I have to be home during the roofing work?
No. All work will be done on the outside of your home so we don't need to come into your home.
Do you recycle?
Yes. Shingles removed from your roof are ground up and used as road bed material when and wherever possible. We're certified with the Boulder County sherriff's Roofs to Roads program.
- Do you do homeowners insurance work?
- Will my homeowners insurance pay for a new roof if I have wind or hail damage?
- Should I call my insurance company before I call a roofing company?
- How long do I have to make a claim?
- Can the contractor pay my deductible for me?
- Who should be meeting with the Adjuster?
- My roof is so old, my insurance won’t possibly pay enough to replace it, will they?
- My insurance company tells me to get 3 estimates for the roofing work. Do I have to do this?
- I have recently filed a claim on my homeowner’s policy for wind/hail damage? How will this affect my rates?
- My insurance said I have no hail damage but my neighbors are getting new roofs – what do I do?
- What should I do with this check from my Insurance Company?
- Can I keep some of the depreciation check for myself?
- My insurance company gave me an amount but it doesn’t cover everything or seem like enough. What should I do?
Do you do homeowners insurance work?
Yes. We have good relationships with all major insurance carriers, and can negotiate on your behalf and in your best interest.
Will my homeowners insurance pay for a new roof if I have wind or hail damage?
Yes. Wind and Hail damage can be subjective and therefore different opinions can arise as to the extent of the damage. It is best to have someone representing your best interest when your insurance adjuster inspects. We will gladly help you with your insurance company.
Should I call my insurance company before I call a roofing company?
In many cases, an insurance company will consider it a claim against your policy even if you don’t get a penny! Every time your insurance company goes out, they count it as a claim.
It's wise to have us take a look at your roof first so we can make sure your roof is eligible for a claim before you call your insurance company. If there is damage, we'll also be happy to meet your insurance adjuster and make sure the specifications of your claim are correct.
How long do I have to make a claim?
Most insurance companies will allow up to one year when placing your claim. However, some insurance companies have a statute of limitations as few as six months for placing a claim. Due to the Denver region being in both Tornado Alley and Hail Alley, it is recommended to have your roof inspected for damage twice a year.
Can the contractor pay my deductible for me?
Legally, you can’t. Of course, a roofer in collusion with a homeowner can submit falsified invoices. However, doing so is insurance fraud. Please don’t ask us to do this. It is, however, legal to offer compensation for a service provided by the homeowner such as advertising allowances and referrals. Please call me (Adam) at (303) 552-9933 for details.
Who should be meeting with the Adjuster?
The homeowner should be at the home during the adjustment. Also, it’s proven to be helpful to have the contractor there also to have another set of eyes with professional experience looking out for your best interest.
For example, the Colorado Department of Insurance recommends that your roofing contractor be at your home when your insurance adjuster arrives to inspect your property for damage. Adjusters are busy and may inadvertently miss something or overlook an important aspect of your claim.
My roof is so old, my insurance won’t possibly pay enough to replace it, will they?
Most insurance policies are written for replacement cost. Old roofs are just as insured as new roofs. In fact, the older your roof is, the more susceptible it is to damage.
My insurance company tells me to get 3 estimates for the roofing work. Do I have to do this?
In a word, no.
You’re entitled to use the roofing contractor of your choice as long as their price is in line with industry standards.
Most roofing contractors and insurance companies use the same pricing software to avoid any haggling or price gouging. So don’t feel as though you need to use the cheapest roofer to work within your insurance allowance.
Insurers want homeowners to shop for the lowest price for an obvious reason ... to save the insurance company money. You don’t get to keep the difference if you find a contractor who will do the work below your insurance estimate.
So never endanger the value of your home by using the low bidder to complete insurance restoration.
I have recently filed a claim on my homeowner’s policy for wind/hail damage? How will this affect my rates?
Your rates should not be affected by a wind/hail claim, but you should verify this with your agent. Wind/hail storms are an “act of God” for which you have no control so your policy should not be affected on an individual basis. However, sometimes an insurance company will raise the multiplier used to determine rates for a region that was largely affected by heavy storms.
My insurance said I have no hail damage but my neighbors are getting new roofs – what do I do?
We're experienced in getting your claim handled properly. If your insurance company states you do not have hail damage, we would like to give you a second opinion.
After inspecting your roof closely, if we do find damage, we’ll take care of the process of getting your roof re-inspected and work on your behalf to get your claim approved.
We've been successful in getting MANY homeowners and businesses new roofs after the original insurance adjuster denied the claim. Our attention to detail during inspection often uncovers signs of hail damage that many insurance adjusters may accidentally overlook.
Many homeowners and business owners indeed do have hail damage unknowingly because their insurance adjuster did not complete a thorough inspection.
What should I do with this check from my Insurance Company?
When your insurance company agrees to pay your claim, they will cut a first check that is a partial-payment. This check is the total amount they are paying for your claim minus your deductible and depreciation. Often, the first check will be co-endorsed to your mortgage company if it is over $5,000.
If your check is co-endorsed, you’ll need to get a signature from your mortgage company and deposit the check in your bank before starting work. If your check is not co-endorsed to your mortgage company, simply deposit in your local bank. Your bank may or may not have a policy of holding insurance funds for 7-10 business days.
The second check with the remaining amount of depreciation is usually only cut after you or your contractor submits a final invoice after completing the construction on your home. These funds are to pay the contractor to cover material and labor for your claim.
Can I keep some of the depreciation check for myself?
If you do not use all of your depreciation to get your home fixed, your insurance company will subtract your deductible from the final lower-priced invoice rather than the total claim originally allowed. “In other words, your insurance company will keep any depreciation monies you didn’t spend while getting your home fixed.”
My insurance company gave me an amount but it doesn’t cover everything or seem like enough. What should I do?
Many adjusters will use industry standard software to estimate the associated cost for your project. It’s an estimate because it’s not always exactly accurate. Different regions have different pricing, sometimes humans make errors, and the Scope of Work may be disputed if inaccurate.
We like to negotiate with the insurance companies and represent you in these matters. Sometimes setting up a meeting with your contractor and your adjuster can be the most effective way for coming to an agreement. Other times, it may be a decision made above their head and may take time to process.
Usually most issues are resolved between the insurance company and us. If things still aren’t resolved, you may want to review your policy and find out how to resolve disputes.